Due the increase in Facebook scams surrounding pass sales, we do NOT allow attendees to sell or give their pass to someone else.
Additionally, we do not offer transfers to a future year for purchased or won passes.
Instead, we will offer refunds for cancelled registrations, minus an administrative fee, through February 21st, provided we are notified via email at RVAswing@gmail.com.
For our record-keeping and general sanity, all cancellations must be sent via email. Do not use social media to notify us of cancellations.
All cancellations & refunds require time & labor and can even incur costs (for instance, did you know PayPal keeps the transaction fee, even if we refund a transaction? Boo.) And, as we get closer to the event date, a portion of money from your pass has already been spent on expenses that are non-refundable for us (such as the venue rentals).
Last minute cancellations can be particularly devastating for an event, and for the finances of the people who run it, hence our increasing administrative fee for refunds & our cancellation cut-off date.
Notify us via email no later than Refund Amount
December 31st, 2024 Total Cost minus 5% administrative fee
February 1st, 2025 Total Cost minus 10% administrative fee
February 21st, 2025 Total Cost minus 15% administrative fee
After February 21st, there are no refunds, with one exception:
-- if you have documented positive COVID test/diagnosis we can refund you (minus 15% admin fee) Make sure to email us with your COVID test before the event begins at RVAswing@gmail.com
By registering for the event, you agree to this refund policy.
These rules are in place to protect the organizers from extreme financial loss in the event of a large number of last minute cancellations. We are not meanies, we swear! You're out 100 bucks: we're on the hook for multiple 10s of thousands of dollars over here, please be kind.
