Refund Policy

Need to cancel your registration?

Due to our COVID safety protocols, we will NOT be allowing attendees to sell their pass to someone else.

Instead, we will offer refunds for cancelled registrations, minus an administrative fee, through October 6th, provided we are notified via email at  

For our record-keeping and general sanity, all cancellations must be sent via email. Do not use social media to notify us of cancellations.

All cancellations & refunds require time & labor and also can incur costs (for instance, did you know PayPal keeps the transaction fee, even if we refund a transaction? Boo.) And, as we get closer to the event date, a portion of money from your pass has already been spent on expenses that are non-refundable for us (such as the venue rentals).

Last minute cancellations can be particularly devastating for an event, and for the finances of the people who run it, hence our increasing administrative fee for refunds & our cancellation cut-off date.

Notify us via email no later than                     Refund Amount        
August 31st, 2023                                              Total Cost minus 10% administrative fee 
September 20th, 2023                                        Total Cost minus 15% administrative fee
October 6th, 2023                                              Total Cost minus 20% administrative fee

After October 6th, there are no refunds, except in the case of a documented positive COVID test/diagnosis.  Make sure to email us with your COVID test before the event begins at